Using Your Avaya Phone
The Phone
Both the 9508 digital phone and the 9608 IP phone share the same features and functionality. The phone is a 24-button phone customized to meet the individual’s needs.
Understanding The Keys
- The “Phone” button is an escape key back to the home screen.
- There are four white “Soft Keys” that change depending on the state of the phone. These include options like, “Transfer,” “Hold,” “Conference,” “Redial,” and more.
- The “Envelope” button is for accessing voicemail features.
- The round radial is for navigating through the menu.
- The “Contacts” button if for accessing the company directory.
- The “A” button is for accessing personalized features.
- The “History” button is for retrieving call history.
- The “Handset Control” button is for usage with an optional headset.
- The “Speaker” button is for hands-free operation.
- The “Volume Control” button is for controlling the volume of the handset, speakerphone, and ringing volume.
- The “Mute” button is to mute the phone and will be red when in use.
- The number pad is used when dialing.